Privacy policy

This policy explains what [Your LLC name] ("DotReady", "we") collects when you use dotready.io and the DotReady application, why we collect it, and your choices.

Who is who

Your company is the customer. For the driver records you enter or upload, you decide what is collected and why, and DotReady stores and processes it on your behalf. For account and billing information about you, DotReady decides how it is used.

What we collect

• Account information: name, email address, phone number, company name and USDOT number.
• Driver information you add: name, date of birth, Social Security number, license number and state, address, contact details, employment records, and uploaded documents such as CDLs and medical certificates.
• Compliance records: Clearinghouse query dates, results and consent records, DVIRs, defects, repairs and inspection reports.
• Usage data: log-ins, actions taken in the product, device and browser type, and IP address.
• Billing information: handled by our payment processor. We do not store full card numbers.

How we use it

• To provide DotReady: tracking deadlines, reading documents, sending alerts and building audit packages.
• To secure the service, prevent misuse and fix problems.
• To bill you and answer support requests.
• To improve the product, using aggregated usage information.

We do not sell personal information. We do not use driver records to advertise to anyone.

Who we share it with

We share information only with service providers that help us run DotReady, under contracts that limit their use of it:

• Hosting and storage: [Provider name]
• Payments: [Payment processor]
• Email delivery: [Email provider]
• Document reading (AI extraction): [Provider name]
• [Add any others]

We may disclose information if the law requires it. We will tell you first where we are allowed to.

Where it is stored and how it is protected

Data is stored on servers in the United States ([Hosting provider, US region]). It is encrypted in transit and at rest, and sensitive fields such as Social Security numbers are encrypted individually. See the security page.

How long we keep it

We keep your records while your account is active. After you close your account we delete or anonymize your data within [number] days, except where we must keep something longer, such as billing records. Federal rules require carriers to keep some records for set periods. Exporting your records before you close an account is your responsibility.

Your choices

• Export your records at any time from the product.
• Ask us to correct or delete personal information by emailing support@dotready.io.
• Drivers who want access to or deletion of their records should contact their employer first. We will help your employer respond.
• Residents of some states have additional rights. Email us and we will respond within the time the law requires.

If there is a breach

If personal information we hold is accessed without authorization, we will notify affected customers without unreasonable delay and as the law requires.

Cookies

We use only the cookies needed to keep you signed in and to measure traffic in aggregate. [Update if you add analytics.]

Children

DotReady is for businesses. We do not knowingly collect information from anyone under 18.

Changes and contact

If we make material changes we will email account owners before they take effect. Questions go tosupport@dotready.io or [Your LLC name], [US mailing address].